We are delighted to welcome you to The Boathouse for your next event. We ask that you please acquaint yourself with the below terms & conditions, which will apply to your function. Should you have any questions please do not hesitate to contact us.
Confirmation
A tentative booking will (on request) be held for a maximum period of seven (7) days after which time a deposit is required. Additionally, a completed booking confirmation form is required as part of the confirmation process. Once both the deposit and confirmation form have been received your booking will be confirmed. We appreciate that circumstances may occur which could make it necessary for a function to be cancelled. In all instances written notice is required and the following deposit conditions would apply
- Notification up to 1 month prior to the scheduled event – deposit is transferrable only upon
rebooking of the original date - Notification within 2 weeks of the scheduled event – deposit is non refundable Your deposit
will be deducted from your final account on the day of your event.
These must be received within fourteen (14) days of the tentative booking being made. The Boathouse reserves the right to cancel the tentative booking should the required deposit and form not be received within the required period.
Final Payment
For exclusive functions, all accounts are to be pre-paid 5 business days prior to event date start unless otherwise agreed. Final payment of all catering expenses is required no later than 72 hours prior to the function date. Your beverage account is required to be paid at the completion of the function. Please note, where a minimum food and beverage spend applies to your event any amounts outstanding will be required to be paid at the conclusion of your function as room hire. Payment can be made by credit card, cash. Final Guest Numbers and Event Details In order to effectively plan for your event, The Boathouse Functions team will require the following:
- Final details including guest numbers, menu selection, beverage arrangements, entertainment, audio visual requirements, room set up and running schedule ten (10) days prior to the event
- After this time only increases or decreases in guest numbers will be permitted up to 96 hours prior to the event date. Please note that any increases within 96 hours of the event date may pose catering concerns and cannot be guaranteed. Should this be necessary please contact your functions co-ordinator to further discuss.
- A final seating plan (if applicable) should be provided 48 hours prior to the commencement of your function
Alcohol Provision, Consumption & Behaviour
The Boathouse supports the Responsible Service of Alcohol.
Clients will be held responsible for ensuring that their guests behave in a responsible manner and that guests under the age of 18 years old do not consume alcohol.
The Boathouse reserves the right to refuse the supply of alcohol to patrons who appear to be intoxicated.
The Boathouse reserves the right to ask intoxication and/or disorderly patrons to vacate the premises at any time. The Boathouse reserves the right to request proof of identity before serving alcoholic beverages to guests.
All alcohol service ceases at 11:00pm and an exit time of 11.30 applies to evening functions. Food and Beverage Policy and Licensing
Due to the nature of The Boathouse license and policies, we are unable to permit patrons, guests or invitees to bring liquor or food onto the premises. Similarly, no food or beverage can be removed from the premises. Celebration Cakes are exempt from this rule – a limit of one cake per function applies